Office Management: The Importance of Communication
Are you an individual who has recently received a promotion to the position of office manager or have you recently been awarded an office management job with a new company? If you have been, it is important that you take the time to familiarize yourself with communication. When it comes to effectively running an office, good communication is a must.
Concerning communication, office managers are urged to have good communication with their supervisors. Even if you are a supervisor yourself, there is a good chance that there is another individual ahead of you on the company ladder. While you may not need to check in or provide your supervisor with updates on a daily basis, it is advised that you do so every so often. This will help to show that you know what you are doing and are able to handle your own responsibilities, while still being a team player at the same time.
In keeping with communicating with your supervisors, it is also advised that you approach them in any time of need. Many office managers are embarrassed or fearful of asking for assistance. This is because many assume that they are expected to know what they are doing. This is true in some cases, but it is common for office managers, especially those that are new on the job, to face problems that they are unsure how to solve or handle. If this is a situation that you face, it is important that you seek assistance as soon as possible. Avoiding your supervisors, when you can use them the most, can create for a harmful situation, namely one that could take time and money to get out of.
In addition to having regular communication with your supervisors, it is also important that you have constant communication with those you are responsible for supervising. Office managers have a number of job responsibilities. One of those responsibilities includes overseeing other office staff members. Depending on the size of your company or your department, you may be responsible for supervising anywhere from two to two hundred employees. Office managers are can be responsible for giving office workers projects to complete, as well as monitoring those projects to ensure that they will be completed by all deadlines.
Aside from ensuring that office performance and productivity is up to par, it is also the responsibility of an office manager to handle all department issues or debates that arise. For instance, should two of your office workers have difficulty working side by side, it may be your responsibility to come up with a solution. With that in mind, it is also important that you proceed with caution, when communicating with your coworkers. As office manager, you are expected to be professional at all time. It is your responsibility to handle all work related issues, but not personal issues. When working as an office manager, it is important to be friendly, but not too personal.
As outlined above, communication is important when working in an office setting. If you are an office manager, it is your responsibility to ensure that communication is as needed. In addition to ensuring that you are able to approach all coworkers or supervisors when you have any questions, comments, or concerns, it is also important to ensure that your coworkers or supervisors feel comfortable approaching you for the same.